The Official Online Store of ACC Athletics

Help Desk

Customer Service
Frequently Asked Questions
  • Where is my order?

    You may track your order here at any time by simply entering your order number, zip code and email address. Unfortunately, tracking information is not available for international orders at this time. Please allow 2-5 weeks for delivery of international orders.

  • Where is my return/exchange?

    If you are waiting on merchandise shipped from us for an exchange, you can track your package at any time here with your order number, zip code and email address. If returning merchandise with no exchange, please allow 2-10 days from the time we process your return for the refund to be reflected on your credit card or the form of payment used at checkout. When shipping merchandise back to us, it is recommended to insure it with whichever mail carrier you choose and have it trackable.

  • Please send me a catalog

    Thank you for your interest in our products. Our catalog is entirely web based, enabling us to constantly update our merchandise. We have many unique items and our product line is continuously changing; therefore, please visit our website often for the newest products and additions.

  • Looking for a size or item on the site

    Thank you for your interest in our merchandise. In most instances, if you do not see it on our site, unfortunately the item or size is not currently in stock. You can filter results to search only the size you need and team of preference by clicking on the unavailable size next to the item. (If it is out of stock, the size will appear in a gray color.) We are constantly updating our merchandise with new products so please check back often. Please click here to continue shopping.

  • International Orders

    We value all of our customers around the world and work hard to provide the best shopping experience every step of the way. We charge a flat rate of $19.95 (not including duties or taxes) for most international orders, regardless of weight or size. Orders shipped to Canada are a flat rate of $12.95 plus 15% for duties and taxes which will be charged during checkout at time of payment. The transit time for packages shipped internationally is 2-5 weeks. All prices on our site are in U.S. dollars (USD). You can view additional shipping information here.

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